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Right of Withdrawal from Contract
In accordance with Decree-Law No. 24/2014 and EU Directive 2023/2673, you have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire 14 days after the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.
To exercise the right of withdrawal, you must inform us of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or email). You may use the withdrawal form below, although it is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.
You have the right to withdraw from this contract within 14 days, without giving any reason.
Click to fill in and submit the official withdrawal form.